Advice and Support

Who are we?

The GKSU Student Advice Centre is here to provide free, confidential and impartial advice to all University of Greenwich and University of Kent students studying at the Medway Campus.

Our aim is to empower and provide you with quality advice so that you can make an informed decision. We are independent from the university and are your Student Union presence on the Medway Campus.

We are accredited via the Advice Quality Standard (AQS) and are members of the National Association of Money Advisers (NASMA) and Advice UK.

Advice we offer

Advice is offered on a range of topics, including academic, finance, student funding, and housing. We also offer immigration advice to University of Kent students (University of Greenwich students can access their immigration advice service via their International Student Advice Service).

We encourage students to read through our internet content first, before contacting us, as you may find your answers on our pages.

Advice News

Support for students in Medway over the Winter Break
Support for students in Medway over the Winter Break

Staying in or around Medway over the Winter Break?


Advice Service Christmas Opening
Advice Service Christmas Opening

Christmas and New Year Opening Hours


Campus Shuttle Lockdown Update
Campus Shuttle Lockdown Update

The University of Kent has temporarily suspended some Campus Shuttle services.


Confidentiality and privacy

The Greenwich and Kent Students' Unions (GKSU) Advice Centre is committed to providing a confidential service to its students and in maintaining privacy.

What is privacy/confidentiality?

Privacy generally relates to protecting the individual student and how personal information is used and confidentiality relates to the data/information that is taken from a student and how access to this is protected.

What is our policy?

The GKSU Advice Centre will not give ANY information regarding any student, directly or indirectly, to ANY third party without the students’ prior express consent to disclose such information UNLESS we have a legal obligation to release the information, or if we believe that not doing so could place you or others at risk of serious harm.

How to access our policy

A copy of the Advice Centre Confidentiality and Privacy policy is available on request and a statement regarding our policy is also on display in our Advice Centre. You can also find further information here.

The Advice Quality Standard (AQS) logo The National Association of Money Advisers (NASMA) logo The Advice UK logo