Advice and Support
Who are we?
The GKSU Student Advice Centre is here to provide free, confidential and impartial advice to all University of Greenwich and University of Kent students studying at the Medway Campus.
Our aim is to empower and provide you with quality advice so that you can make an informed decision. We are independent from the university and are your Student Union presence on the Medway Campus.
We are accredited via the Advice Quality Standard (AQS) and are members of the National Association of Money Advisers (NASMA) and Advice UK.
Advice we offer
Advice is offered on a range of topics, including academic, finance, student funding, and housing. We also offer immigration advice to University of Kent students (University of Greenwich students can access their immigration advice service via their International Student Advice Service).
We encourage students to read through our internet content first, before contacting us, as you may find your answers on our pages.
If you have academic concerns or issues then it is a good idea to speak to us for independent advice.
If you entered University after leaving local authority care, make sure that you know what support and financial help you may be entitled to.
If you are a disabled student then it is important to make sure that you are given the correct support and funding so that you can achieve your true academic worth.
We have listed a range of emergency contacts and alternative organisations that can offer advice in our absence.
Whether you're trying to find out about off campus accommodation, paying a deposit, council tax or state benefits we can lend a helping hand.
International and EU Students
We know you’ve got lots to juggle, so we wanted to give you easy-access to the key information you need.
Staying safe on and off campus is important, below is some handy information to be aware of that can help you achieve this.
Travel and Transport
Support for students in Medway over the Winter Break
Staying in or around Medway over the Winter Break?
Advice Service Christmas Opening
Christmas and New Year Opening Hours
Campus Shuttle Lockdown Update
The University of Kent has temporarily suspended some Campus Shuttle services.
Confidentiality and privacy
The Greenwich and Kent Students' Unions (GKSU) Advice Centre is committed to providing a confidential service to its students and in maintaining privacy.
What is privacy/confidentiality?
Privacy generally relates to protecting the individual student and how personal information is used and confidentiality relates to the data/information that is taken from a student and how access to this is protected.
What is our policy?
The GKSU Advice Centre will not give ANY information regarding any student, directly or indirectly, to ANY third party without the students’ prior express consent to disclose such information UNLESS we have a legal obligation to release the information, or if we believe that not doing so could place you or others at risk of serious harm.
How to access our policy