GKSU Strategic Plan 2020-2025

Priority #1 - We are here for you

Always one stop, or one step away from the support you need.
We will:

Create one simple map of support services and identify any gaps

Train campus staff in triage/referral routes so students can access support quickly

Support students wellbeing as a top priority and campaign to reduce stigma

Invest in technology to modernise the service and improve remote accessibility for our student population

Priority #2 - We are the voice of Medway

No decisions about us, without us...
We will:

Make reps and department contacts our best friends

Embed "no decisions about us without us" and explore paid representation roles

Be proactive and fierce in the pursuit of efficient, positive change for students

Give all students a bigger voice through more channels and more insight-led, data-driven campaigns

Find engaging ways to celebrate wins

Get to know our students and provide a targeted offer for specific parts of our diverse population

Priority #3 - We are your home from home

Love your time at University.
We will:

Own the way the Universities sell the Medway experience and shout about its many unique qualities

Enhance our drop-in programmes with creative and imaginative small-scale events and experiences

Enhance the campus with sports facilities, diverse catering provision, outdoor spaces and connectivity with Dockyard and the local area

Think outside the box about ways we can enhance the experience of distance learners and commuters through our digital presence

Priority #4 - We are Medway

Clarify our role and identity.
We will:

Eradicate ‘Medway’ being an uninformed choice for students

For Medway, think "GKSU". All services and comms devolved through GKSU

Reflect the relationship better in the brand so we can confidently say "we've got this"

One consistent and visible message backed up with knowledge of our students and a tailored service for Medway